How to stop webroot auto renewal and refund?

If you’re trying to stop unexpected charges from Webroot or want your money back after an unwanted renewal, you’re not alone. Many UK users face issues with automatic renewals and unclear refund policies. In this guide, we’ll show you exactly how to stop Webroot auto-renewal and request a refund, step by step.

Stop Webroot Auto-Renewal and Refund – Complete Guide

Webroot is a lightweight antivirus and internet security solution known for its speed, cloud-based scanning, and real-time protection. While it’s a solid product, many users prefer to switch or opt out after the first year, only to find that Webroot auto-renewal is enabled by default.

If you’re trying to stop Webroot auto-renewal and request a refund, this detailed UK guide will walk you through the process. Whether you forgot to cancel or were charged without notification, don’t worry—solutions are available.

📞 For instant help, reach our Webroot Antivirus Helpdesk UK

Why Does Webroot Auto-Renew?

When you purchase Webroot online, especially through their official website or digital resellers, auto-renewal is enabled automatically. This means:

• Your subscription is renewed at full price
• The payment method on file is charged automatically
• You often receive only a short notice email before renewal

This can be frustrating, especially if you were unaware or no longer use the product. That’s why many UK users look to stop Webroot auto-renewal and refund unauthorised charges.

How to Stop Webroot Auto-Renewal – Step-by-Step

Webroot uses MyAccount Portal and third-party billing services like 2Checkout (Verifone) to manage subscriptions. Here’s how to cancel renewal:

Method 1: Through the Webroot Account

1. Visit: Webroot My Account Portal
   (nofollow outbound link)
2. Sign in using your registered email and password
3. Navigate to Subscription Settings
4. Locate the auto-renewal toggle
5. Switch it off and save changes

You should receive an email confirming that auto-renewal has been disabled.

Method 2: Through 2Checkout/Verifone

If you bought Webroot from a digital reseller:

1. Visit: 2Checkout Subscription Management
2. Enter your order number and email address
3. Click Find my order
4. Select the subscription and disable auto-renewal
5. Confirm changes

Make sure to save a screenshot of the confirmation for your records.

How to Request a Webroot Refund

If Webroot charged you without your consent or you forgot to cancel in time, you can request a refund. Refunds are typically honoured within 30 days of the renewal date, provided the licence hasn’t been heavily used.

Steps to Get a Refund:

1. Find your Webroot order number (in your email receipt)
2. Note the purchase date and payment method
3. Visit the official refund request form:
   • Webroot Support – Refund Request
4. Fill in the required details and select Billing/Refund Issues
5. Submit your request and await confirmation

You should receive a refund email within 5–10 business days. If not, contact their team again using the same ticket ID.

Still Need Help Cancelling or Refunding Webroot?

If you’re unable to access your account, can’t find your order ID, or don’t get a refund response, let us help. At QuickTechy, we assist UK users daily with:

• Cancelling auto-renewals
• Contacting Webroot billing support
• Tracking refund progress
• Avoiding future charges

📞 Call our toll-free helpline: 0800-090-3202 for live guidance.

FAQs – Webroot Auto-Renewal & Refunds