Microsoft Windows Live Mail was a widely used email client that came bundled with Windows Essentials. Even though Microsoft discontinued support, thousands of users still prefer it for email management. However, since official updates ended, many encounter difficulties ranging from setup issues to unexpected errors.
This guide covers how to set up Windows Live Mail, back up and restore data, fix common error codes, recover deleted emails, and even migrate to modern alternatives.
If you find these steps complicated or need quick assistance, you can always call our Windows Live Mail Helpdesk UK team at 0800-090-3202.
Setting Up Microsoft Windows Live Mail
Although it’s an older program, you can still set up your accounts in Windows Live Mail.
- Open Windows Live Mail and go to Accounts > Email.
- Enter your email address, password, and display name.
- Choose IMAP or POP3 based on your provider.
- Enter server settings (for Gmail, Outlook, or Yahoo):
- Gmail IMAP: imap.gmail.com / smtp.gmail.com
- Outlook IMAP: outlook.office365.com / smtp.office365.com
- Yahoo IMAP: imap.mail.yahoo.com / smtp.mail.yahoo.com
Once complete, your emails should sync successfully.
Backing Up and Restoring Windows Live Mail Data
Backing up your emails and contacts ensures you don’t lose important information.
- Backup Emails: Go to File > Export Email > Email Messages and save them on your computer.
- Backup Contacts: Open Contacts > Export > CSV and store the file safely.
- Restore Emails/Contacts: Use Import under the same menus to bring them back into Windows Live Mail.
This process is essential if you plan to reinstall the program or switch to another computer.
Fixing Common Windows Live Mail Errors
Even after a correct setup, users may face error codes or syncing problems.
- Error 0x800CCC0E: Incorrect server settings. Double-check IMAP/POP and SMTP details.
- Error 0x800CCC0F: Internet or firewall interruption. Restart your router and allow Live Mail through the firewall.
- Error 0x800CCC19: Timeout issue. Increase server timeout under account properties.
If these don’t solve the issue, our support team (0800-090-3202) can help troubleshoot further.
Recovering Deleted Emails
Accidentally deleted emails can often be recovered.
- First, check the Deleted Items folder.
- If not found, go to File > Recover Deleted Messages. Windows Live Mail will attempt to restore them.
- Regular backups are still the safest option to avoid data loss.
Importing and Migrating Emails
Many users eventually move away from Windows Live Mail. Fortunately, exporting your data is straightforward.
- To import emails into Outlook: Use File > Export Email > Microsoft Exchange.
- To sync Gmail/Outlook accounts: Enable IMAP in your email settings and update the server details in Live Mail.
Migration ensures you can keep all your old emails safe when switching to a new client.
Performance and Stability Tips
Over time, Windows Live Mail may run slowly or freeze.
- Compact folders to reduce database size.
- Delete unnecessary emails with large attachments.
- Run Windows Live Mail in administrator mode.
- Repair the program via Control Panel > Programs > Windows Essentials > Repair.
Windows Live Mail Alternatives in 2025
Since Microsoft no longer supports Live Mail, you may want to consider modern, secure, and updated email clients:
- Microsoft Outlook – Best for Office 365 users, with robust features.
- Mozilla Thunderbird – Free, open-source, and customizable.
- Mailbird – User-friendly interface with integrations.
- eM Client – Professional yet simple for daily use.
Switching ensures better compatibility with Windows 10 and Windows 11, along with stronger security.
Frequently Asked Questions (FAQs)
Yes, but since it’s unsupported, you may experience more errors and compatibility issues.
Enable IMAP in Gmail settings, then use imap.gmail.com for the incoming and smtp.gmail.com for the outgoing server.
Go to Contacts > Export > CSV, save the file, and keep it safe.
It usually means incorrect server settings—double-check your email provider’s IMAP/POP and SMTP details.
Yes, use Export > Microsoft Exchange and then import them directly into Outlook.
Check Deleted Items or use File > Recover Deleted Messages.
Microsoft Outlook and Mozilla Thunderbird are the top recommendations for 2025.
Compact folders, delete old emails, and repair the program via Control Panel.
Final Thoughts
Microsoft Windows Live Mail is still usable in 2025, but issues like errors, syncing problems, and crashes are common. With the steps above, you can set up accounts, back up data, fix errors, and even recover deleted emails. However, since it’s outdated, switching to a modern alternative is a smart move for long-term stability and security.
If you need personalised assistance with setup, recovery, or migration, don’t hesitate to call our support team at 0800-090-3202 for expert help.