Returns and Cancellations of Trend Micro Antivirus
What is your refund policy?
Trend Micro Antivirus is one of the best antiviruses that is launched by Digital River. It offers a 30-days money-back guarantee if you do not want to continue with Trend Micro Services in the future.
How do I cancel before I am automatically renewed?
Your order will be auto-renewed because this is the default operation of every antivirus whichever you are using. If you want to cancel your auto-renewal plan, you need to see your order and click on Stop Automatic Billing.
As you know that Trend Micro Antivirus Secure Your Systems and always care about your emotions that is why auto-renewal is one of the strategies by which you are always secured with malware and spammers.
As you request to cancel trend micro auto-renewal subscription, cancellation requests are being sent to our representatives. Our customer care executives will cancel your auto-renewal subscription and this will take 1 to 2 business days. So please do it before 1 or 2 business days otherwise your request will not execute and you will again charge for auto-renewal.
What will happen to my subscription if I cancel my auto-renewal plan?
If you have canceled your Trend Micro Antivirus Subscription Service so it is sure that you will not be charged in the upcoming year or month. But you should remember this thing that you will get the whole service of that month or year you have paid.
How do I request a refund?
To request a refund, you must look up your order and then use the request a refund option to submit your request.
All Trend Micro Security Antivirus offered a 30-day money-back guarantee if you are not satisfied with Trend Micro products. You need to request for refund within this timeframe and receive your full and final refund.
Go to the official website
Sign in using your order number and password. You can get your order number and password with your registered email id
If you have forgotten your password then you can also dial our Trend Micro Toll-Free Number – 08000903202
After getting logged in your account
You need to click on request to return that is available at the lower right corner
If you are not able to see a request for a refund that means you are trying to cancel your subscription 30 days after the purchase. It means now you are not eligible for a refund
Select Return All – If you want to cancel all the products then right tick on all otherwise select those which you want to cancel.
Write the reason why are you returning the products
Click Submit to continue.
Verify the product, price, and quantity, and then click Submit.
Accept the terms and conditions
You will see a confirmation page
As you finish the refund request, then you will get your amount refund within 5 to 7 working days.