What is the trend micro antivirus?
Trend Micro has widely known antivirus software. It offers tons of anti-malware apps for different platforms, and two of its products support Chrome OS, which is pretty rare for antivirus software. Trend Micro Antivirus also offers a free version and a 30-day Trend micro money-back guarantee. The software comes with great additional features like ransomware protection and web monitoring. However, the antivirus doesn’t offer identity theft protection, and the VPN is only available on higher-end plans.
How to cancel the subscription?
Follow the instructions below to cancel trend micro subscription.
- You need to go to the official page of your Trend account.
- Then go to the help center page. Then click on the option I need help
- After that, select Cancel Auto-Renewal and select the name of the product you purchased.
- State the reason for cancellation. Then the form will open.
- Fill out all required information, including first and last name, email address, and country.
- Enter your order number and tap Save.
- Then send the captcha and click on the send request button.
- Finally, within 24 – 48 hours, you will receive an email from the company’s staff regarding the successful cancellation.
How to stop auto-renewal?
- Go to trend micro official website
- Type your email address and password. Then click Sign in.
- If you set up two-factor authentication, you need to type in the verification code sent to your preferred method.
- Click the License tab. Then click the Cancel Subscription button next to your registered Trend Micro subscription to auto-renew.
- If you see the renew now button Shows that auto-renew is turned off. So you don’t need to do anything. You will need to renew it before it expires manually.
- You can click the Stop Now button to confirm.
What is the refund or cancellation policy?
All Trend Micro Security products come with an unconditional 30-day money-back satisfaction guarantee. You may return these products to Trend Micro for any reason within this time frame and receive a full refund of the purchase price, less shipping and handling fees.
How to request a refund?
You can get a refund Trend micro if you send a request to the email address. Go to the official page of the company. Then move to Refunds for recent online purchases and select Refund. Now tap on the product and select the product name. Fill in the reason for the refund and the required details. Finally, enter your order number and submit a request. It takes about six weeks for your refund to be processed.
