Top 7 Common Epson Printer Problems and How to Fix Them (UK Guide)

Epson printers are popular across UK homes and offices for their reliability and advanced features. Yet, like any device, they can run into everyday problems. From printing errors to Wi-Fi connectivity issues, these challenges can disrupt your workflow. In this guide, we’ll cover the top 7 common Epson printer problems and quick fixes you can try at home. If the issue persists, don’t waste time — call our helpline 0800-090-3202 for expert assistance.

1. Epson Printer Not Printing

• Possible Causes: Empty ink cartridges, paper supply issues, or pending error messages.
• Quick Fixes:
  • Check ink and paper levels.
  • Clear the print queue.
  • Restart both the printer and the computer.
• When to Call: If your printer still refuses to print after these steps, our specialists can diagnose deeper issues.

2. Epson Printer Showing “Offline”

• Possible Causes: Wi-Fi disconnection, wrong default printer settings.
• Quick Fixes:
  • Ensure the printer is powered on and connected to the same Wi-Fi.
  • Set Epson as the default printer in system settings.
• When to Call: If your printer repeatedly goes offline, call 0800-090-3202 for guided troubleshooting.

3. Wi-Fi Connectivity Issues

• Possible Causes: Router problems, outdated drivers, or incorrect setup.
• Quick Fixes:
  • Restart your router and printer.
  • Reconnect using the Epson Smart Panel or control panel.
  • Update drivers from Epson’s UK website.
• When to Call: If your printer still won’t connect, our experts can resolve it quickly.

4. Paper Jam Problems

• Possible Causes: Misaligned sheets, dust inside the tray.
• Quick Fixes:
  • Gently remove jammed paper from the rear or tray.
  • Reload paper correctly.
• When to Call: If jams keep happening, professional cleaning may be required.

To explore step-by-step solutions for Epson printer problems and expert guidance, check our Epson printer troubleshooting support page.

5. Ink Cartridge Not Recognised

• Possible Causes: Non-genuine ink, misalignment, or sensor issues.
• Quick Fixes:
  • Power off, remove, and reinsert cartridges.
  • Use genuine Epson ink for best compatibility.
• When to Call: If the error persists, call 0800-090-3202 for immediate help.

6. Error Codes (0x9A, 0x97, Red Light Flashing)

• Quick Fixes:
  • 0x9A: Restart printer; may indicate a hardware issue.
  • 0x97: Printhead malfunction; unplug and retry.
  • Red Light Flashing: Cartridge or ink issue; check levels.
• When to Call: If codes keep appearing, our team can provide advanced solutions.

7. Slow Printing or Poor Quality

• Possible Causes: High-resolution settings, outdated drivers, or clogged nozzles.
• Quick Fixes:
  • Run Epson’s nozzle check and cleaning utility.
  • Switch to draft mode for faster prints.
  • Update drivers.
• When to Call: If print quality remains poor, professional servicing may be needed.

If you need advanced help with printer configuration, refer to our Epson printer technical support page.

Conclusion

Epson printers are reliable, but everyday problems can still occur. With these quick fixes, you can solve many issues yourself. However, if your printer continues to show errors or refuses to work, don’t struggle alone — call 0800-090-3202 today and let our UK-based experts get your printer back on track.

FAQ Section About Epson Printer Problems