If you’re a UK customer trying to cancel your PC Protect subscription, you’re not alone. Many users want to stop auto-renewals, remove billing authorisations, or get a refund after trial or renewal. Whether you’re switching antivirus services or just no longer need PC Protect, it’s important to cancel correctly.
In this updated 2025 guide, you’ll learn how to cancel your PC Protect subscription, stop auto-renewal, and request a refund. If any step feels confusing, just call our UK helpline on 0800-090-3202 for personalised help.
Cancel PC Protect Subscription – Step-by-Step
To avoid future charges, follow these simple steps to cancel manually through your account:
- Go to the PC Protect login page
Visit pcprotect.com and sign in using your registered email and password. - Open the billing or subscription section
Once logged in, click on “My Account” and then choose “Billing” or “Subscriptions.” - Select your active plan
Click on the subscription you want to cancel, then choose “Edit” or “Manage.” - Click “Cancel Subscription”
Follow the on-screen steps and confirm cancellation. You should receive a confirmation email shortly.
Note for UK users: If you don’t get a confirmation email, double-check your spam folder or call 0800-090-3202 to confirm the cancellation was processed.
How to Stop PC Protect Auto-Renewal
Auto-renewal is automatically enabled with most PC Protect plans. Here’s how to turn it off before your next charge:
- Log in to your account
- Go to Subscription Settings
- Find the Auto-Renewal toggle and set it to “Disabled”
- Confirm and save the changes
You may receive an email to finalise this action. Be sure to complete it, or the auto-renewal will stay active.
If you face issues, call 0800-090-3202 and we’ll walk you through disabling it securely.
PC Protect Refund Policy for UK Users
PC Protect offers a money-back guarantee under these conditions:
- Annual subscriptions: Refundable within 30 days
- Monthly subscriptions: Refundable within 14 days
Refunds are processed only if:
- You’re within the eligible time frame
- You cancel through the proper channels
- The request complies with their refund terms
UK-specific tip: If your card was charged after auto-renewal and you didn’t get a notice, contact customer service as soon as possible. Some refunds are still granted for billing errors.
Request a Refund from PC Protect
If you’ve already cancelled, here’s how to get a refund:
- Contact billing support
- You can use the contact form on their site or dial 0800-090-3202 for step-by-step help.
- Provide key account info
- Your registered email
- Subscription ID or invoice number
- Reason for cancellation
- Follow their instructions
- They may send a cancellation/refund link or ask for confirmation
- Wait for processing
- Refunds are typically processed in 5–7 UK business days and returned to your original payment method.
Still waiting after a week? Give us a call — we’ll help escalate the issue quickly.
For official information, visit the PC Protect refund and cancellation support page.
Real UK Customer Scenarios
Case 1 – Forgotten Trial:
A London user forgot to cancel before the 7-day trial ended. They called PC Protect support and were refunded in 3 business days.
Case 2 – No Access to Email:
A Manchester customer couldn’t log in due to an old email. With proof of payment, they successfully cancelled and got a refund after calling the helpline.
Case 3 – Charged After Disabling Auto-Renew:
An Edinburgh user turned off auto-renewal but was still charged. The support team discovered the setting hadn’t saved properly and processed a full refund.
Why Contact PC Protect Customer Service?
Although cancelling online is possible, many users prefer speaking to a real person. Calling PC Protect customer service UK ensures:
- Live help from trained agents
- Refund requests are confirmed instantly
- No need to chase emails or wait days for responses
- Help with login, password, or billing recovery
📞 Need help now? Call the UK toll-free number: 0800-090-3202
Call for Fast Cancellation Help – 0800-090-3202
Still unsure if your PC Protect subscription is cancelled? Haven’t received a refund? Don’t stress.
Call our UK helpdesk at 0800-090-3202 for direct guidance. We’ll make sure your cancellation is successful and your refund is processed correctly.
Frequently Asked Questions (FAQs)
Log in to your account, open Billing, and cancel the subscription. Or call 0800-090-3202.
Refunds usually appear within 5–7 working days of approval.
Yes, but refunds are typically granted only within 14–30 days. Contact support to check eligibility.
You can still request a refund if you’re within the guarantee period. Act quickly.
Yes, it’s a legitimate antivirus solution. But if it’s no longer the right fit, cancelling is quick and straightforward.
