If you’ve subscribed to CCleaner and are now looking to cancel your plan or get your money back, you’re not alone. Many users choose to cancel their CCleaner subscription and request a refund due to unexpected charges, auto-renewal issues, or simply no longer needing the service. This guide will walk you through every step clearly, whether you’re stopping auto-renewal or claiming a refund.
Cancel CCleaner Subscription and Refund Guide
CCleaner is a trusted PC optimisation tool designed to remove junk files, clear browser history, clean the registry, and boost system performance. But if you’ve been billed unexpectedly or no longer need the service, it’s important to know how to cancel your CCleaner subscription and request a refund properly.
In this step-by-step UK guide, we’ll show you how to stop auto-renewals, cancel your active licence, and get your money back—quickly and efficiently.
Need help now? 📞 Call 0800-090-3202 to speak with CCleaner Helpdesk UK.
Why Cancel a CCleaner Subscription?
While CCleaner offers useful tools for system cleaning and privacy protection, there are valid reasons why users choose to cancel:
- Auto-renewal charges you didn’t expect
- Switching to a different optimisation tool
- Software not meeting your needs
- Technical issues or installation problems
- Limited customer service experience
Whatever your reason, you’re entitled to cancel the CCleaner subscription and refund your payment if it meets their refund policy.
How to Cancel Your CCleaner Subscription
You can cancel your CCleaner subscription anytime. After cancellation, your licence stays active until its expiration date, and no further charges apply.
Steps to Cancel:
- Visit the CCleaner Subscription Management Page
(Nofollow link to official Piriform support page) - Enter your email and order number.
- Click Manage Subscription.
- Select Disable Automatic Renewal.
- Confirm the cancellation.
After cancelling, you’ll receive a confirmation email once the process is complete, and your plan will not renew at the end of the term.
How to Stop Auto-Renewal in CCleaner
Auto-renewal is turned on by default. Follow these steps to disable it:
- Go to the CCleaner subscription portal
- Locate your order
- Click Disable Auto-Renewal
- Confirm your selection
- Wait for the cancellation email
This will stop future charges, but your current licence stays active.
How to Request a Refund from CCleaner
If you’ve been charged for a renewal or no longer need the product, you can request a CCleaner refund by contacting their billing partner (like Cleverbridge or Paddle).
Steps to Get a Refund:
- Open your CCleaner order confirmation email
- Note your Order ID, email address, and purchase date
- Use the refund request link included in the email or visit the support page
- Fill out the form and state your reason
- Wait for email confirmation of your refund status
Important Notes About Refunds
- CCleaner usually processes refunds within 30 days of your purchase.
- You may not qualify for a refund if the licence was used extensively
- It may take 5–10 business days for the refund to reach your account, depending on your payment provider.
- If purchased via a reseller, you may need to contact them directly
If your refund request is due to technical problems, try contacting Piriform’s support first. Many issues can be resolved without a refund.
Quick Help to Cancel or Refund CCleaner (UK)
Not sure how to proceed? Don’t worry—QuickTechy is here to assist users across the UK with fast and effective guidance. We can help with:
- Subscription cancellation
- Auto-renewal deactivation
- Refund status tracking
- Licence troubleshooting
📞 Call us now at 0800-090-3202 for immediate help.
Frequently Asked Questions
A. Yes, you can cancel anytime, and your plan will stay active until the expiry date.
A. Yes, once auto-renewal is turned off, no further billing will occur.
A. Refunds are usually issued within 5–10 business days after approval.
A. Check your inbox for your CCleaner confirmation email. If not, contact their support.